Thank you for your interest and consideration in Dr. Gary Murphy's office in Federal Way, WA. We will take the time needed to help you understand the overall health of your mouth. We believe you should take an active role in reaching oral health goals you feel are appropriate.

When you look for dental services you should find a dentist who is competent. And your dentist should be committed to your dental health. Your dentist should have a caring and positive attitude. Your dentist should take the time to know you and understand your concerns. They should evaluate the full condition of your mouth. Your dentist should discuss every possible treatment option to resolve your dental problem.You should receive a dental plan that meets your individual needs. Your dental plan should be in the best interest of your overall health. You deserve a dentist who cares enough to give you the best dental treatment possible. You will find all of that with us!

We have been practicing this way for over 34 years. We have made a commitment to stay educated on the latest dental practices, treatments and techniques. Our staff is trained on the latest dental tools, new technology and other dental methods. We’re committed to developing a professional relationship and trust with you.

Below you will find the resources and information you need to get started with us today. Please do not hesitate to direct your questions to our friendly staff.

Patient Resources

FAQs

What billing or insurance information will I receive?

We ask for your insurance information on your first visit. Before any services are provided, a treatment plan will be presented to you and the cost estimates for those services. You will receive statements for your account activites and receipts for any payments made on your account.

How long will it take to get things settled with the insurance company?

All of our claims are submitted electronically which ensures the fastest possibly processing for your insurance payments. Each insurance company is different and processing can vary based on that and the services you are receiving. We are here to answer all of your questions whenever you need and will keep you informed at all times as to the progress of your claim.

Why am I getting bills from my dentist?

Your balace of the services rendered is your co-payment that remains after your insurance has provided us with their payment towards your account. You are responsible for any remaining balance. The amount paid depends on your insurance and coverage. Feel free to ask us any questions and we will be able to provide you with estimates for your services.

What is your appointment policy?

We’re committed to providing you with excellent care and creating a trusting partnership with you. Please help us to serve you and other patients by keeping your scheduled appointments. As a courtesy to you we attempt to confirm all appointments in advance. In order to provide available time for our patients 2 business days are required for appointment changes or cancellations. The minimum short notice cancellation and or broken appointment fee may cause you to occur a $50.00 fee.

What forms of payment do you accept?

For self-pay patients kindly pay in full at time of treatment. We accept MasterCard, Visa, Discover, personal checks and cash. Returned checks for insufficient funds have a $25 penalty fee. To help you prepare for procedures other than routine visits we will prepare an estimate of your fees, including any estimated insurance payments.

We ask that you pay your estimated portion at the time of treatment. You will receive monthly statements during the course of your treatment to keep you informed of the status of your account. This includes pending insurance claims. Monthly finance charges will be made to account balances 60 days from the date of service.

What insurances do you carry and how do insurance patients know what their payments will be?

We have several preferred insurance companies we accept and will update this site regularly with a list of those insurance companies. Feel free to call and ask us if we work with your insurance company. We verify your coverage for dental services with your insurance company and will bill your insurance provider directly as a courtesy to you. We estimate insurance payments as closely as possible. This information is based upon information received from your insurance provider. But you’re responsible for any fees incurred in our office not covered by your insurance. Please note that our charges and agreement is with you. And we’re billing your insurance as a courtesy to you..

Do you accept uninsured patients?

You bet we do! As a matter of fact, we are running several special promotions for our uninsured patients that are paying by cash, debit, check, or credit. Those specials will be updated on our websites often. You may also call and ask us what specials we are running for uninsured patients.

We also work with a company called CARE CREDIT. They offer a line of credit and work with those that do not have dental insurance. You can get more information on that program from www.carecredit.com.

Please ask if you have any questions about our fees, financial/appointment policy or your responsibility at any time. Your clear understanding of our policies is important to our professional relationship. Thank you!

Accepted Insurance Companies

We accept most dental insurance companies. You can call anytime to inquire about your insurance company. The list below are insurance companies we work with but not limited to:

Approval is based on information from your credit application and past credit history. This includes information from the primary applicant as well as any co-applicant.

http://www.carecredit.com/faqs.html

At Your First Visit

At your first visit, we ask that you arrive 15 minutes early if you are a new patient to complete our forms. These forms will be available soon online for you to print and prepare at home for your convenience. These completed forms will give us basic information on your dental condition and overall health. At your first visit you’ll get a thorough dental examination. Dr. Gary Murphy and his staff will ask you questions about your dental issues. Your answers will help us resolve your dental problem as quickly as possible. We will go over your treatment options with you so that you may actively participate in your dental care and you will be able to go over your questions and concerns.

At your first visit please bring the following:

Insurance Card
Driver’s License
Social Security Card